Leveraging the power and flexibility of blockchain to automate claims and payment management in the event of delays or cancellations. Digitally processing high volumes of low value claims reduces costs and transfers 100% of your passenger compensation liability into the international reinsurance market, thus reducing financial volatility.
RedAssist is an InsurTech service from RedAir, offering airlines an automated, full-service, self-service, digitally delivered, flight delay compensation platform. We automate an immediate, digital payment of flight delay or cancellation compensation to qualifying passengers – with no airline intervention required.
How it works
Airlines reduce the impact on ground crew and cabin crew as well as reducing the time and cost impacts of having to maintain complaints and claims handling teams to review, assess and pay out again an event that we all know is going to happen from time to time. The administrative burden and the costs associated are removed with RedAssist. The positive impact of this on the airline is significant and highly beneficial to its bottom line performance. Delaying before paying only serves to further annoy passengers and to add insult to injury. That’s hardly a recipe for great customer satisfaction.